Privacy Policy

Last Updated: April 10, 2026

This Privacy Policy explains how Stilzone ("we", "our", or "us") collects, uses, discloses, and protects your personal information when you visit or make a purchase from our online store (the “Services” or “Store”).

We are committed to protecting your privacy and complying with applicable data protection laws, including the EU GDPR, California CCPA/CPRA, and Morocco’s Law No. 09-08.

INFORMATION WE COLLECT

When you use our Store, we may collect the following personal information:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Order details (including products purchased and payment confirmation)
  • Messages or communications you send to us (customer support)

We also automatically collect certain technical information through cookies and similar tracking technologies, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and browsing behavior

This automatic collection includes the use of Meta Pixel for analytics and advertising purposes.

PAYMENT PROCESSING

All payments are securely processed by our third-party provider Fourthwall. We do not collect, store, or have access to your full payment card details (credit card number, expiration date, CVV, etc.). Fourthwall handles payment processing on our behalf.

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • Processing and delivering your orders
  • Communicating with you about your order, payments, or customer support requests
  • Preventing fraud, ensuring security, and complying with legal obligations
  • Improving our Services, analyzing website traffic, and personalizing your experience
  • Marketing and advertising (including through Meta Pixel), but only where we have obtained your consent or have a legitimate interest

LEGAL BASIS FOR PROCESSING (GDPR & Similar Laws)

If you are located in the European Economic Area (EEA) or the UK, we rely on the following legal bases:

  • Contractual necessity: to fulfill orders and provide the Services you requested
  • Legitimate business interests: to improve our Services, prevent fraud, and analyze traffic
  • Legal obligations: to comply with tax, accounting, or other regulatory requirements
  • Consent: for non-essential cookies, Meta Pixel for advertising, and certain marketing activities

You have the right to withdraw your consent at any time.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and tracking technologies (including Meta Pixel) to:

  • Make the website function properly (essential cookies)
  • Analyze traffic and user behavior (analytics)
  • Provide personalized advertising (marketing/advertising cookies)

Important: Non-essential cookies and tracking tools like Meta Pixel will not load until you provide explicit consent through our Cookie Consent Banner. You can manage or withdraw your consent at any time via the banner or your browser settings.

Meta Pixel may transfer data to Meta Platforms, Inc. in the United States. We implement appropriate safeguards (such as Standard Contractual Clauses where required) to protect your data.

SHARING YOUR INFORMATION

We do not sell your personal data.

We may share your information with trusted third parties only when necessary:

  • Fourthwall (for store hosting, order management, and payment processing)
  • Shipping and logistics providers (to deliver your orders)
  • Service providers for analytics, hosting, or customer support (under strict data processing agreements)
  • Legal authorities, if required by law (court order, subpoena, or tax obligations)

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries outside your country of residence (including the United States) by our service providers. We ensure that such transfers are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent mechanisms under applicable laws.

DATA RETENTION

We retain your personal information only for as long as necessary to:

  • Fulfill your orders and provide support
  • Comply with legal and tax obligations (typically up to 7 years for accounting and tax records)
  • Resolve disputes or enforce our agreements

Once no longer needed, we securely delete or anonymize your data.

YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal data:

  • Access, correct, or delete your data
  • Restrict or object to certain processing
  • Receive a copy of your data in a portable format (data portability)
  • Withdraw consent at any time
  • Opt-out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising (under CCPA, if applicable)

To exercise any of these rights, please contact us at the details below. We will respond within the time required by law.

CHILDREN’S PRIVACY

Our Store is not intended for, and we do not knowingly collect personal information from, children under the age of 13 (or 16 in some jurisdictions). If you believe we have collected data from a child, please contact us immediately so we can delete it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. We encourage you to review it periodically.

CONTACT US

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us: